Check-in Guide for Appointments

Please review the instructions below to learn what you’ll need on the day of your appointment.

New Patient Appointments

Check-in Guide for AppointmentsPlease arrive at least 20 minutes early for your first appointment at a Valley Care Clinics location. This will give you enough time to fill out the necessary paperwork, and let your physician quickly review your medical history.

You will also need to bring the following:

  • Current insurance card(s). When you arrive, please present your insurance card as you check in. Any copays, deductibles or co-insurance payments are due at this time.
  • Valid photo ID. Bring photo identification to your appointments to ensure that you alone receive care under your identity. Photo identification helps us protect you against medical fraud.
  • Current medications. Please bring your medications in their proper bottles. This will allow your physician to quickly identify the names and dosages of your prescribed medicines.

Medical Records
It’s important that we have your past medical records because it will help give your new Valley Care Clinics physician a complete history of your medical care. Information about your medical history may be helpful to your physician as he or she recommends treatment. Before your first appointment, download the Medical Records Release form and send it to your previous physician’s office so that they can send your records to our office.

All Other Appointments

For all future appointments, please arrive at least 15 minutes early and bring the following:

  • Current insurance card(s)
  • Valid photo ID
  • Any payments you'll need to make

We will collect any applicable payments when you check in. If you are without insurance coverage, we require full payment. For those with insurance, your plan and coverage dictates any balances due. It is your responsibility to understand your covered benefits prior to making an appointment.

Visit our Billing Information page to learn more about payments >

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Valley Care Clinics is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.    

Valley Care Clinics
1400 W. Trenton
Edinburg, TX  78539

© 2017 Valley Care Clinics. All rights reserved.

Note:The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Valley Care Clinics, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.     

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.

Valley Care Clinics are owned and operated by a subsidiary of Universal Health Services, Inc., and neither entity, nor any of UHS’s subsidiaries and other related companies, is part of, or in any way connected to ValleyCare Health System, ValleyCare Medical Center, or Valley Memorial Hospital of California. For those facilities, visit